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Terms & Conditions

Trial Offers

Trial offers are no obligation Direct Debit offers open to UK residents only. If you wish to cancel, please inform us within 14 days of receiving your final trial issue and no more payments will be taken. This limited offer may be withdrawn at any time.


Gift Offers

Your free gift (if applicable) will be despatched to you within 28 days of your order being placed. This will be sent separately from the magazine. All gift offers are subject to availability and if stocks run out, an alternative gift may be supplied. This limited offer may be withdrawn anytime. If your subscription has been purchased as a gift subscription, the free gift will be sent to the payer. Subscribers will always be given a gift but this may differ from the one shown in the magazine.


Cancellation of your subscription

Should you wish to cancel your subscription within 14 days of placing your order, please call our customer service centre on +44 (0)1795 412847 or email ngkids@servicehelpline.co.uk. If you have had a subscription longer than 14 days Creature Media will only offer a refund under special circumstances.


Direct Debit subscriptions may be cancelled by providing 28 days' prior notice. If a gift is included as part of the subscription offer, we reserve the right to request the return of the gift/value of the gift in the event of an early cancellation of the subscription.


Free Gift

Your free gift (if applicable) will be despatched to you within 28 days of your order being placed and will be sent separately from the magazine. All gift offers are subject to availability and if stocks run out, an alternative gift may be supplied. This limited gift offer may be withdrawn anytime. If your subscription has been purchased as a gift subscription, the free gift will be sent to the payer. Subscribers will receive a monthly gift with their subscription copy of the magazine but this may differ from the gifts available with magazines sold at retail outlets.


NG Kids Alive Subscription

Subscribers to NG Kids Alive will have immediate access to all editions now for up to 8 months. Please note that each edition will expire on a specific date. Creature Media Limited and Screen Library Limited are not obliged to renew the rights for any specific issue and therefore after the expiry date you will no longer have access to that edition. Individual issues are available to purchase up to two months before issue expiry. The date of expiry for each current edition is: Sharks 01/11/14, Space 01/01/15, Dinosaurs 01/03/15, Big Cats 01/05/15, Ancient Egypt 01/07/15, Explorers 01/08/15.